Meet the Team

Dalton Mason

Service Technician

Hometown: Altoona, Iowa

Dalton brings a passion for service and continuous learning to every job he takes on. As a Service Technician, he thrives on the fact that no two days are the same—each one offers a new challenge and a new way to help his community.

Interesting Fact:
Dalton is full of hands-on know-how and practical wisdom—just ask him about air conditioners!

Best Advice to Customers:
“Check your air filters and wash your air conditioner regularly!”

Favorite Ice Cream Flavor:
Chocolate Chip

Abi Shores

Customer Service Representative

Hometown: La Vista, Nebraska

Abi brings warmth, energy, and a personal touch to her role as a Customer Service Representative. Whether it’s answering calls or solving problems, Abi loves working alongside her family and building strong connections with customers.

Role Model:
“My best friends, my parents, and Jesus.”

Interesting Fact:
Abi is a theater lover who’s starred in seven productions!

Best Advice to Customers:
“Communication is key.”

Favorite Ice Cream Flavor:
Ooey Gooey Butter Cake from Graley’s in Papillion

Titus Messner

HVAC Apprentice

Hometown: Papillion, Nebraska

Titus is a dedicated HVAC Apprentice learning the ropes from experienced professionals in a supportive, hands-on environment. His drive to grow, combined with a strong foundation of values, makes him a standout on the team.

Role Model:
Jesus

Interesting Fact:
Titus is a 3D printing enthusiast, loves red-orange, and is always ready for a good card game!

Best Advice to Customers:
“Go with BreezeTech!”

Favorite Ice Cream Flavor:
Chocolate Moose Tracks

Max the Macaw

What's it like being the mascot for Papillion’s favorite HVAC company?

Honestly, it’s a breeze! At BreezeTech, everyone treats me like family—and that’s exactly how we treat our customers. Friendly, fun, and always comfortable!

Where did you get the name "Max the Macaw"?

My name comes from my owner’s dad, who is named Max! Max is a hard working handyman, who doesn’t know a stranger, a goofball, and loves to enjoy the breeze on a perfect, sunshiny day.

What does "Keeping the breeze in the perfect degrees" mean to you?

Whether inside or outside, everyone has a perfect temperature, or breeze, if you will. I love to help people keep their indoor breeze at their ideal temperature.

What’s your favorite room in the house?

Definitely the living room: Best airflow, and the snacks are nearby! I always make sure the vents are clear, and the thermostat’s set just right. Comfort matters when you’ve got feathers to fluff.

Do you have a favorite spot in Papillion to visit?

Halleck Park is where I find a lot of feathered friends to enjoy. My non-feathered friends, the Perkins kids, also love to hang out there. It’s a great place to enjoy the breeze!

What’s one thing people would be surprised to know about you?

I was twenty-five dollars and I have three clones. LOL.

Contrary to popular belief, I am unable to fly, but other Scarlet macaws can have a wingspan of up to three feet and can catch the breeze and fly as fast as 35 miles per hour!

Why was a macaw chosen to be the mascot for BreezeTech?

We were thinking about the feeling of the breeze on the beach, sunshine and macaws flying. Who doesn’t want to be there?!? We couldn’t use a hippo because a hippo doesn’t work well for HVAC- more plumbing, but that’s what Kayla wanted… Theo wanted a gadwall duck…lol.. We talked about Pearl Heating and Cooling (after our daughter Clara Pearl) and using a clam mascot… a lot of the unique names we thought of were taken in our area…. sooo…. We started with the name BreezeTech (which was Micah’s idea), which is a play on “Air” Tech…

In hindsight, we understand a lot of people think of a Macaw in the rainforest, which is where they live primarily, but they fly out over the ocean and that’s where we and people want to be!!! – We wanted to evoke a feeling where people wanted to be… sunshine… beach… okay… you get it!